Hi Toyota, I have the same problem. 1) Now decent way to change the volume of the navigation voice Installation ran smoothly. . Yes..I can see 6.8.2H when visiting E-Store without logging in. Januar 2014; IP gespeichert; Antw. Not only did the system not work properly, but I had to endure listening to the recorded message “The media device is syncing, please be patient”, over and over again, which was, to say the least, intensely annoying. If the issue continues we would suggest contacting our customer relations team and they will raise the issue with Toyota Motor Europe. 3. The update only applies to Touch 2 with Go units. Looks slightly more responsive. Thanks for your post. This is probably an ask too far, but could speed camera warnings/drifting over the speed limit be viewable in the 4.2 inch TFT display on the dash alongside navigation direction arrows? Ich habe meine Bedienungsanleitung für den Yaris Hybrid Facelift, die kürzlich im Datennirvana verschwunden war, habe ich auch wieder gefunden. Voiced road names were a really good feature of my Garmin Nuvi which I gave up for the built in on the Rav 4, Hello – I have ‘purchased’ the latest update to the Maps Version 6.8.1 (actually free of charge because I paid for the 3 year Map Care package). Ella no I still have not solved the problem I have been through all the setup menus and everything seems to be as it should be for the speed camera beeps to work and all the other beeps are working. This is clearly not right as I “purchased” The upgraded 2016 Toyota Touch 2 with Go multimedia system offers significant new features over the outgoing version, including tile-based menu designs, improved functionality, and a simplified connection to the MyToyota customer portal. Haven’t used the SatNav much yet, but I see plenty of posts relating to that.. Is the software tailored for each model type, or “generic” for all models with Touch2 With Go Plus fitted? Often even after all the Volumes are working fine and I turn down the Media Volume using the touch sensitive ‘- key’, the sound of the SatNav instructions can often just disappear altogether. This is a rather large impediment to using the system and worked fine on earlier versions of Touch (GT86). Yes I do, it’s just those two on that one road that don’t produce audible or visible alerts (but as I said they do exist on the map). Navigation / media systems are an afterthought for Toyota apparently, at least in Europe. You will be prompted to install he update and enter your key. Please can you look into this, and advice of a fix for it. Also I have a few other problems/queries please: 1. Toyota KIKAI kicks up a storm at Geneva motor show Let me know if you need any more information but it seems quite random. Many thanks , I would like to try it, I’ve download it, but the my.toyota.eu and http://www.toyota-tech.eu doesn’t let me generate the activation code giving error IE5000-EP_GA_102, Hi Stefano, We have to advise double checking the process you have taken against these ‘how to’ videos: It does not have to do with thee USB stick. Thanks. Another cause could be that you aren’t using the connected services on the car, therefore the most recent updates aren’t downloading. We are unable to offer any further information than what TME have already given you! Thank you for your post. can you rollback to previous version if you don’t like the new? Hi David, can you tell us more about the issue you are having? Thanks for agreeing to forward details of the strange & inconsistent behaviour of the various Sound Levels within the latest release of Toyota Touch 2 with Go. Many thanks. turn left after 1 mile), so why you would need the lady to speak exactly the same thing is beyond my comprehension! They are also still promoting this feature in their promotional literature for the car, even though it doesn’t work satisfactorily. Where can I find an updated manual for 6.10.0.WH (“Go Plus”)? Strictly speaking, this new release isn’t a map update but a system software update as the Map ID is still showing as 2016 v2. You should be able to change your distance unit in: Setup- General- Distance Unit/Distance Fuel Unit/Fuel Consumption Unit. Hope this helps. We ask for a reg or VIN number so we can find the exact model and year of your car so we can give you the most accurate advise. Hi Paul, Thanks for getting in touch. Either the hardware is not up to the demands of the software, or the software itself is very badly written and not optimised. I can live with it, but the unit is good and deserves a bug free verison . And then there’s the default radio – it will always default to FM although I always listen to DAB. Is this the correct update ? And sure being able to choose time in a mp3 file would be nice (listening to only the second half of hour long podcast is a problem). Come on Toyota – you can do better than this. Roger! So, for me that’s the proof that it should work and the response about the limited resources of the device they gave to you is simply wrong. Connection to the Toyota customer portal has been made easier, and customers can now quickly create a My Toyota account on-screen, from within the vehicle. Hi Les. In spite of many users reporting exactly the same problem, Toyota tried to blame anything and everything but their own faulty software. We’d advise getting in contact with our Multimedia team as they would be in the best position to help you. Up to 4.0 everything worked. Hope this helps. Derularea rapida a hartii si a meniului sau marirea hartii Hi Ian, However, you can increase the volume of directions/’beep’ in the settings. HaMax1946; 21. Probably the easiest way is to divide display do map and media information by taping arrow symbol. navigation database update of version 6.8.2WH has failed due to an error: Also browsing through music sometimes is extremely slow. Hope this helps. Many thanks. I known you’re going to ask me to e-mail your Multimedia team but wanted to raise this on the blog in case anyone else has noticed it.. showing £1.13 for unleaded at Sainsbury’s Heaton Park Manchester when it has been 114.9p for the last few weeks! Please keep an eye on our blog for all the latest news and features. Your reply to Kari. Been having a problem keeping “traffic over Internet” selected and it keeps reverting to Traffic over TMC. Hello, i have the same problem, no key generated on new version 6.8.1WH when i click on the “key…”, Hi Rab, After lots of problems with the USB Media Player in version 6.7.0WH of the software, I installed software version 6.8.1WH in my 2015 Avensis Excel 10 days ago and have now had chance to test it. The spoken directions seem better as it states the road number ; eg 4th exit M25 which is helpful on modern multi lane roundabouts. Thanks for following up on this. Connect the USB stick with the firmware file. Toyota Multimedia Support suggest the 32GB stick is too big! I have exactly the same problem. Indeed I put all my detail into the website but was only offered 4.3 as an upgrade. I bought a new Toyota Yaris Excel Hybrid which I collected in 1st September 2016. Everyone here loves your cars, this love will wear off if you don’t fix your technology. I get exactly the same issue with e-store. We have passed on your feedback to our product team! Not even an upgrade to the basic interface? Please contact our Multimedia team on this email: multimedia@toyota.co.uk. I followed the steps and it worked first time. I believe that at least one other person has posted similar problem in this blog and I have also e-mailed MyToyota@toyota.co.uk, Hi Rodger, It still has the original software (4.2.2L). At a number of locations, before you get chance to turn right (e.g. Just get the message “There is no Activation Key present for this product”. More about Toyota Touch® 2 multimedia system. Connection failed. I think Toyota have ring fenced this site, perhaps we should be posting our complaints on social media. We’re sorry to hear you’re having trouble with your sat nav. They should be able to help investigate. This limitation has been much talk about. Hope you can take these suggestions into account and possibly implement in the next software release! Hi John, We would recommend contacting our Customer Service department: po.st/DTEqmG or on 0344 701 6202. Has any one else raised this point before? I have also the three years Map Care package, and I have manage to download the update 6.8.1 and I have it on my stick. Given that the new Touch and Go was announced as being available on 1st March, could we ask our dealer to have that installed as a complimentary update, please? Noel. • Pentru a-ti oferi cea mai buna experienta de navigare pe site, If I have to make sure the phone is connected to it I might as well use the CamerAlert app which is much more friendly and at £19.99 for three phone subscriptions much cheaper, and you get instructions. Hi Kari, Thanks for your post. 1. Und ich könnte schwören, dass ich mal eine Anleitung zum Touch 2 hatte. As a result, traffic jams are not working through BT and reading SMS \ Mail. Glass of Water in September When I downloaded other updates I had a “Download to USB” button. Stereo rebooting randomly, duplicate DAB stations, right and left arrows not working at times on the DAB station list screen. in the hope of fixing the USB MP3 freeze issue. (4x a year 2,5 hours downloading, upgrading, motor running???) On the second attempt of the user, downloading the ZIP file on a windows PC, formatting and unzipping it to the USB key, seemed to go ok and execute the update on the head unit. Kartenupdate für den GPS-Navigator Toyota Touch and go 1 und Toyota Touch 2 mit go plus. Many thanks. Ich bräuchte mal ein klugen Rat. Press and hold the MEDIA (might be a ♬) button and while holding it,turn on and off the low beams 3 times in a row. Its an Invincible X top spec and has the voice button o the steering wheel, have you any ideas why it has stopped working? “Update in coming months”..typical pathetic reply from Toyota firewall! How did this work out for you? It then only played for a few seconds before freezing again. I have had to revert to CamerAlert on my phone to make sure I don’t inadvertently stray over the speed limit, this is just not good enough from Toyota. Sometimes it would help if the designers of these sites had to use them first. I heard that the system should have been updated to the latest versions when I bought the car In July and I know it wasn’t updated to what was available at that time. On my previous 3-year old Prius I used to get 2 nice & loud double-beeps at, say, a quarter of a mile away from the camera as well as from hundred feet away. Thanks for getting in touch with us. Pretty sure no dealer can sort these out; they seem inherent bugs that need to be resolved in the next release, which hopefully is weeks, not months away – as from reading this post and comments, there are plenty of niggly glitches in this release! Hope this helps a little further and if you have any further questions please let us know. Many thanks. Also [is it me in not having the SatNav settings correctly adjusted or] is it now a ‘feature’ that the Speed Camera Alert only beeps once – a few hundred feet away from the Camera. This is the first map upgrade I have not been able to use my 8gb usb for. You have to follow up people generic problems here, If not better to close comments for your blog. We’re sorry to learn that you’re having problems. Thank you for your post. Hi Sebastian, I have read in some other forum, that it seems that spotlight writes some hidden files onto your USB key, when you use an apple machine, so the update package does not really like that and than you get the error I mentioned in my first post, the USB key has to be clean from any hidden files, etc…than the update will process successfuly. We will pass this on to our team! Hi Ian, We would recommend you visit your local Toyota Centre so they can investigate in to this further. Not that I have noticed and difference with the updates. Hi Ian, Hi Kelvin, Catalogue of random glitches – the satnav is frustratingly hopeless. Sometimes the ‘Continue/Cancel’ screen doesn’t disappear after an RDS traffic announcement finishes – this bug existed in the old software too. If you let us know your registration plate we can look up some instructions for you. The next time e-store is started it goes through exactly the same sequence. I pray with courtesy our talented moderators of this site do not write the usual phrase “we will pass the information in our technical” because it would be the same that you have told me two updates ago. Thank you for your post. Please get back in touch if you need any further assistance. Hi Pablo, The latest version seems very buggy indeed. You can find your nearest dealer here: https://www.toyota.co.uk/find-your-dealer. The navigation menu and sub-menus have been simplified, and a redesigned map screen features new shortcut tile icons for improved clarity and operability. I’m trying to make it reproducible, but there is some interaction/interference between the media and nav sound levels such that I’ve had to turn off any media if I wanted a sensible volume from the nav, or to mute the nav and rely on the map if I wanted to listen to my media at a sensible volume. How have you gotten on? We will not publish this. I have a USB stick attached containing around 6000 songs in about 50 folders. We understand your frustration surrounding this issue. Still doesn’t play MP3 music reliably from the 32GB USB stick I used in my 2014 model. We’d advise contacting our multimedia team directly at this address: multimedia@toyota.co.uk. Yes, correct, the route does not get driven, but it does get checked. Hi Steve, I am trying to update maps for my Touch 2 & Go under the 3 years free updates arrangement. When i play MP3 music, sometimes it plays the whole way from work to home and sometimes it stops after 20 seconds. Seems to work so far, except that there’s still no support for FM radio station names with international (Swedish) characters. Das Toyota Touch 2 with GO System wurde vom Audio- und Connected Services-Spezialisten HERMAN entwickelt. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. I am now on the latest version of the software (6.11.0) from April and still nothing has changed. Update von 6.11.0WH auf 6.13.0WH. If so would that give me a FREE ENTITLEMENT to the 6.7.0 map update? Hi Philip, Many thanks. We will let you know any further information when we hear back. Dan, it’s actual a license for the service rather than a specific App that you install – in the same way the TomTom traffic works. I would’ve thought Toyota would want customers to have a better experience with their products and provide free software updates. How to update Toyota Touch 2 with Go Maps – https://youtu.be/EElCJkkYmX0 I just had my Rav4 Business Edition Hybrid map updated to ver 6.8 at your garage today. Thanks for getting in touch. So there’s no way for me to install this update. My best guess is the system has some memorty leak and runs out of memory after a while. Hi. My Toyota. I have now registered with HERE Map Creator and reported the change of speed limit on one of the roads on my way home from work, as well as (hopefully) removing the old school which was knocked down and a new one built (hence the change of speed limit from 20 to 30 mph!). Hi, I would like to use combo offer of 3years map updates: “However, you can benefit from a special offer, which includes map update 6.7.0L with 3 years of free map updates and 3 years free online connected services, for the price of a normal map update. Hello Ella, I have a 2016 Auris. I’m also missing some features I used to have: Intuitiv. I’ve also tried enabling mobile Wi-Fi hotspot in my phone settings, but this made no difference. Thanks for getting in touch. We’d advise going to your local dealer as they would be in the best position to help. I cannot find Cyclops anywhere, how do I download / access it? We’d advise deleting the pairing and re-pair the device or wiping the phone and reload the music. But on the Toyota customer portal, where I can configure my own map download, it states: The latest map update for your vehicle will always be available on eStore. Find out more on our website. Hi Phil, Thanks again. Hi ian A new auto navigation function allows the driver to programme the system with up to four destinations, and a departure time window, for each day of the week. Why is the update still not in the updates section? You can find their contact details via the following link: I downloaded 6.12.0H on 26/10 and had no problem installing it. 62 sold. Unfortunately, we can’t alter the distance in which the sat-nav flares up the speed warning. Voice recognition for sat-nav destinations works fine without any delays. I know its only a button push away, buy why can’t i set the default band. Therefore could you please provide the information to extend these apps for the free 3 years . Request a Trade in Valuation. You can contact them at this address: multimedia@toyota.co.uk. Just to say I’m still unable to update estore update with the same looping error as before. Will this update correct the long standing oversight of the Apple iPhones not being fully supported? An untouched Preset SatNav volume level also seems to vary depending on whether the Media is actually switched on or not! When TomTom had a poor software update it was corrected within the month. They should be able to assist you further and help fix the issue. I bought the Map care services inc Map update today – there is no download link? 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